Reservation Officer | Nhân viên đặt phòng (3 months contract)

1. Directs and coordinates subordinate reservation staff to ensure that day to day operational matters are handled on time.

2. Handles all reservation correspondence and inquiries quickly, efficiently and accurately.

3 Ensures that all reservation details are accurately entered into the computer in a timely manner.

4. Regularly updates the database ensuring the accuracy of data.

5. Ensures that contract rates and allotments in the computer are up-to-date and current.

6. Monitors the hotel room inventory, maximizing the yield.

7. Monitors and controls the hotel overbooking status ensuring it remains within the predetermined levels.

8 Organizes and maintains trace and filing system for all reservations.

9. Maximizes the room revenue of the hotel by up selling all hotel products and services.

10. Ensures all departmental reports are produced accurately and punctually and distributed to the relevant departments.

As Company's policy.

1. Bachelor Degree in any field.
2. Minimum 1 year of experience in a similar position preferably in the hospitality business.
3. Proficiency in English and computer literate.
4. Able to work under pressure.