Nhân viên lễ tân (Ca đêm)

• To be a main actor in the Check in and Check out process and will be available to help the guest in any of his request.
• To create an impression of efficiency, friendliness and warmth to the guest in term of appearance, attitude and professionalism.
• To handle all incoming calls, logging, guest messages and facsimiles.
• To follow the supervisors’ instructions, particularly, following up the guests requests.
• To ensure that all Check in and Check out made by her/his own fully completed, correct and in line with the standards.
• To be attentive on all information received during the different briefings, read the logbook at the beginning of shift, report quickly any problem or question to supervisor.
• To take care VIP guest arriving at the Front Desk and ensure that Check in smoothly and efficiently as standard
• To complete and submit the immigration registration as hotel policy.

Quyền lợi được hưởng

• Competitive salary, full 100% salary in probation.
• Monthly service charge (apply for probation period).
• Housing at Staff house.
• Meal: full 3 meals per day.
• Annual Salary review and Performance bonus.
• 13th month.
• Full social insurance (apply for probation period).
• Employee benefit card offering discounted rates in Accor Hotels.
• Develop your talent through learning programs by Academy Accor.

Yêu cầu công việc

• Graduated from a university or a Hotel Management school.
• 1 - 2 years of experience in similar position at hotel/resort.
• Very good communication skills in English & Vietnamese.
• Willing to help people and learn from others.
• Careful and pay attention to details.
• Being passionate at work.
• Can work night shift.