[HÀ NỘI] MALE RECEPTIONIST

Hạn nộp:28/09/2026Mức lương:8 - 12 triệu Thông tin cơ bản Số lượng1Nơi làm việcQuận Long Biên-Hà NộiGiờ làm việcLàm theo caLoại hìnhKhách sạn/ Khu căn hộResort/ Khu Du lịchNhà hàng/ Bar/ PubNgành nghềTiền sảnhVị tríNhân viênCập nhật09/09/2026 16:17 RESPONSIBILITIES:Part 1: Guest Service ExcellencePerform check-in and check-out procedures for guests in a warm and welcoming manner, ensuring asmooth and efficient experience.Actively assist guests with their needs, promptly addressing any inquiries or concerns in a helpful andinformative way.Process room changes and cancellations with accuracy and professionalism, adhering to hotel policiesand procedures.Comprehensively provide guests with information about the hotel's facilities, services, and amenities,exceeding their expectations.Maintain a positive and service-oriented attitude while handling guest requests and inquiries,demonstrating genuine concern and responsiveness.Continuously monitor and update guest check-in/out lists and relevant information, ensuring accuracyand efficient guest management.Promptly report any guest issues or complaints to management, escalating concerns effectively to ensuretimely resolution.Part 2: Fostering a Positive and Collaborative Work EnvironmentContribute to a positive and collaborative work environment by upholding professional conduct andteamwork principles.Adhere to all hotel policies and procedures, consistently maintaining high standards of service andprofessionalism.Contribute to maintaining a clean and organized lobby and work area, reflecting positively on the hotel'simage and brand.Actively participate in staff training and development opportunities, continuously enhancing skills andknowledge.Perform other duties as assigned by management, demonstrating flexibility and commitment to the team'ssuccess.