Front Office Manager - Trưởng bộ phận Tiền sảnh

Hạn nộp:29/05/2026Mức lương:Thỏa thuận Thông tin cơ bản Số lượng1Nơi làm việcQuận 5-TP HCMGiờ làm việcLàm theo caLoại hìnhKhách sạn/ Khu căn hộResort/ Khu Du lịchNhà hàng/ Bar/ PubNgành nghềTiền sảnhVị tríGiám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởngCập nhật17/05/2026 23:20 - Lead and oversee all Front Office functions, including Front Desk, Concierge, Bell, Driver, Operator, Lounge, Spa, and related guest contact areas.- Act as the senior decision-maker on duty, proactively managing escalated guest issues, service recovery, and operational challenges.- Maintain a visible leadership presence at the lobby and guest-facing areas to ensure service consistency and brand representation.- Collaborate closely with Housekeeping, Engineering, Sales, Revenue, and Reservations to ensure seamless guest journeys.- Drive upselling initiatives and promote revenue awareness within the Front Office team.- Monitor guest feedback across online platforms and ensure timely, professional responses to enhance the hotel’s reputation.