Front Desk) – Chuyên Viên dịch vụ khách hàng (Nhân Viên Lễ Tân - Quầy Lễ Tân)

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Guest Experience Expert (Guest Service Agent

Front Desk) – Chuyên Viên dịch vụ khách hàng (Nhân Viên Lễ Tân - Quầy Lễ Tân)

Kinh nghiệm

1 Year

Loại nhân viên

Bán thời gian

Chức vụ

Nhân viên

Đề nghị mức lương

Hấp dẫn

Vị trí

Quận 1, -, TP HCM,, Hồ Chí Minh, Việt Nam

Ngành công nghiệp

Tiếp tân & phục vụ
Mô tả công việc

Start Your Journey With Us

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.

Process all payment types such as room charges, cash, checks, debit, or credit.

Process all check-outs including resolving any late and disputed charges.

Answer, record, and process all guest calls, messages, requests, questions, or concerns.

Coordinate with Housekeeping to track readiness of rooms for check-in.

Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.

Supply guests with directions and information regarding property and local areas of interest.

Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

Complete designated cashier and closing reports in the computer system.

Cash guests' personal checks and traveler's checks.

Count bank at the beginning and end of shift.

Balance and drop receipts according to Accounting specifications.

Quyền lợi được hưởng

Duty meals

Competitive Salary

Uniforms

Insurance

Be a part of Marriott International in all activities

Improve skills in many aspects of career

Yêu cầu công việc

Candidates will be provided with job details during interview.

High school diploma

At least 1 year of related work experience

No supervisory experience is required

Yêu cầu hồ sơ

For application:

Choose your interested job and apply directly on our Hoteljob recruitment site

or

Send application form to Loss Prevention Office: 01 Ngo Duc Ke Str., District 1, Ho Chi Minh City.

Note: Only qualified candidates will be contacted.